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The Water Cooler
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<blockquote data-quote="p238shooter" data-source="post: 2110380" data-attributes="member: 24583"><p>Never been to H&H, not in my territory. But I have been into a few business in my life and ran a few businesses. Sounds like a management difficulty. If I were to hear these remarks and try to help make a business decision, it would be easy for me. I always tried to put my employees in the places they were best at doing. It sounds like this older gentleman knows how to treat customers, and knows his stuff about firearms and the products they carry. </p><p></p><p>Let him do what he knows best to take care of the customer and then feed the people to the runners who can get stuff out of the back room and operate the computer whizo cash register. As a customer, I had rather talk to someone who knows what they are doing to help me find what I am looking for or give me their experiences to help me decide what I think I need primarily, I could care less who runs into the back room to bring it our or swipes my credit card and prints out the receipt. Not even .02 cents worth, no one would pay.</p></blockquote><p></p>
[QUOTE="p238shooter, post: 2110380, member: 24583"] Never been to H&H, not in my territory. But I have been into a few business in my life and ran a few businesses. Sounds like a management difficulty. If I were to hear these remarks and try to help make a business decision, it would be easy for me. I always tried to put my employees in the places they were best at doing. It sounds like this older gentleman knows how to treat customers, and knows his stuff about firearms and the products they carry. Let him do what he knows best to take care of the customer and then feed the people to the runners who can get stuff out of the back room and operate the computer whizo cash register. As a customer, I had rather talk to someone who knows what they are doing to help me find what I am looking for or give me their experiences to help me decide what I think I need primarily, I could care less who runs into the back room to bring it our or swipes my credit card and prints out the receipt. Not even .02 cents worth, no one would pay. [/QUOTE]
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