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The Water Cooler
General Discussion
Cox is really getting annoying right now.
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<blockquote data-quote="Tanis143" data-source="post: 3299583" data-attributes="member: 43724"><p>You only pay for the trouble call if the problem is with your cable wiring in the house or your modem (and a lot of techs will waive the fee if you decide to purchase a new modem, no one wants to tack a $75 charge on top of the modem purchase). If its a problem on our service (from the ground block back) then its a free trouble call. You can also take the service plan (6.99 a mo/ have to keep for 90 days) instead of the $75 tc if it ends up being wiring in the house or the modem, or just call in and threaten to cancel to get the charged credited back lol.</p></blockquote><p></p>
[QUOTE="Tanis143, post: 3299583, member: 43724"] You only pay for the trouble call if the problem is with your cable wiring in the house or your modem (and a lot of techs will waive the fee if you decide to purchase a new modem, no one wants to tack a $75 charge on top of the modem purchase). If its a problem on our service (from the ground block back) then its a free trouble call. You can also take the service plan (6.99 a mo/ have to keep for 90 days) instead of the $75 tc if it ends up being wiring in the house or the modem, or just call in and threaten to cancel to get the charged credited back lol. [/QUOTE]
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The Water Cooler
General Discussion
Cox is really getting annoying right now.
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