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The Water Cooler
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Daughter's Bad Experience at H&H: Part II
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<blockquote data-quote="druryj" data-source="post: 2856635" data-attributes="member: 10465"><p>Yep. Will is a good guy, not disputing that at all. Will is a very pleasant, knowledgeable, and well liked guy there. I respect him and his stuff. And GMT; yep, you speak true stuff; the rude dude should have been the one to make the call. If nobody in a real position of authority is gonna take the time to call, why not ask the offending party to fess up and make things right? Sure would have been a positive customer service thing if that had happened. This BS could have been easily taken care of with something like: "Hey, I wanted to call to apologize; I had a bad day or something and I'm sorry I acted like a jerk. Please come in and let me give you a token for a free range pass or a coke or something. Maybe we could go have a couple of double cheeseburgers and a large fries even"?</p></blockquote><p></p>
[QUOTE="druryj, post: 2856635, member: 10465"] Yep. Will is a good guy, not disputing that at all. Will is a very pleasant, knowledgeable, and well liked guy there. I respect him and his stuff. And GMT; yep, you speak true stuff; the rude dude should have been the one to make the call. If nobody in a real position of authority is gonna take the time to call, why not ask the offending party to fess up and make things right? Sure would have been a positive customer service thing if that had happened. This BS could have been easily taken care of with something like: "Hey, I wanted to call to apologize; I had a bad day or something and I'm sorry I acted like a jerk. Please come in and let me give you a token for a free range pass or a coke or something. Maybe we could go have a couple of double cheeseburgers and a large fries even"? [/QUOTE]
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Daughter's Bad Experience at H&H: Part II
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