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The Water Cooler
Stupid Stuff
DISH Network - upgrade in progress...
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<blockquote data-quote="deerwhacker444" data-source="post: 2969891" data-attributes="member: 9117"><p>.</p><p>Basically, my folks just went thru this. Have been Dish Customers since Primestar went out of business, hadn't had an upgrade in years, wanted HD to go along with their new HD TV.</p><p></p><p>Dish was glad to upgrade to basic HD receiver an HD programming, no cost with 2 year contract. No big deal cause they're not going to switch anyway.</p><p></p><p>Go over all the particulars, just like you did, no change in rates, all free, nothing else for them to do, yada yada yada, go over it a second time, YOU SURE THIS WON"T COST US, "yeah, we're phasing out old equipment want to get everyone on the same playing field, YOU SURE IT"S FREE, yes, no charge, yada yada yada...</p><p></p><p>Installer changes out the stuff, everything works fine, installer leaves.</p><p></p><p>Next month's bill, no change in programming, no cost for equipment, but a $95 dollar "installation fee"!!</p><p></p><p>Spent an hour on the phone to the Philippines hashing out what the meaning of "liar" is..</p><p></p><p>Ended up agreeing to pay the bill, but Dish would give a credit of $95 on the next bill, which they did...</p><p></p><p>Beware the "installer fee" on next month's bill....</p></blockquote><p></p>
[QUOTE="deerwhacker444, post: 2969891, member: 9117"] . Basically, my folks just went thru this. Have been Dish Customers since Primestar went out of business, hadn't had an upgrade in years, wanted HD to go along with their new HD TV. Dish was glad to upgrade to basic HD receiver an HD programming, no cost with 2 year contract. No big deal cause they're not going to switch anyway. Go over all the particulars, just like you did, no change in rates, all free, nothing else for them to do, yada yada yada, go over it a second time, YOU SURE THIS WON"T COST US, "yeah, we're phasing out old equipment want to get everyone on the same playing field, YOU SURE IT"S FREE, yes, no charge, yada yada yada... Installer changes out the stuff, everything works fine, installer leaves. Next month's bill, no change in programming, no cost for equipment, but a $95 dollar "installation fee"!! Spent an hour on the phone to the Philippines hashing out what the meaning of "liar" is.. Ended up agreeing to pay the bill, but Dish would give a credit of $95 on the next bill, which they did... Beware the "installer fee" on next month's bill.... [/QUOTE]
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