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The Water Cooler
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Freaking Ford Dealership. ^%$$@#@@!
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<blockquote data-quote="Roadking Larry" data-source="post: 4042888" data-attributes="member: 2833"><p>I won't name the dealership...Yet.</p><p>Wife's Explorer was due for an oil change/service and her AC had just quit working. *expletive deleted*ck.</p><p>Car is still under warranty and she insisted on the extended service plan.</p><p>She scheduled the service appointment for the oil change and asked that the AC be checked out while it was in there. 2 week wait on service appointment.</p><p>Took it in yesterday for the 8:00 AM appointment. Right off the bat they had a $160 diagnostic fee for the AC on the paperwork. I commented that it was still under warranty and the service plan. Service advisor said oops my bad.</p><p>We left the car there and Went about our business. About 2:00pm I hadn't heard anything so I contacted them. I was told that they were tracing a Freon leak and might need to keep it overnight. So far no biggie. About 11:00 AM this morning I contacted them again for an update. They had found "impact damage" on the condenser, NOT covered under warranty $2200 dollars to repair, *expletive deleted*ck me!</p><p>After my initial shock I contacted my insurance agent, covered under comprehensive less deductible. so $500 vice $2200. Better but still sucks.</p><p></p><p>Went in this afternoon and brought it home since it will take a few days to get the insurance claim sorted out.</p><p></p><p>They never changed the *expletive deleted*ing oil.</p><p></p><p><img src="/images/smilies/censored.gif" class="smilie" loading="lazy" alt=":censored:" title="Censored :censored:" data-shortname=":censored:" /><img src="/images/smilies/censored.gif" class="smilie" loading="lazy" alt=":censored:" title="Censored :censored:" data-shortname=":censored:" /><img src="/images/smilies/censored.gif" class="smilie" loading="lazy" alt=":censored:" title="Censored :censored:" data-shortname=":censored:" /></p></blockquote><p></p>
[QUOTE="Roadking Larry, post: 4042888, member: 2833"] I won't name the dealership...Yet. Wife's Explorer was due for an oil change/service and her AC had just quit working. *expletive deleted*ck. Car is still under warranty and she insisted on the extended service plan. She scheduled the service appointment for the oil change and asked that the AC be checked out while it was in there. 2 week wait on service appointment. Took it in yesterday for the 8:00 AM appointment. Right off the bat they had a $160 diagnostic fee for the AC on the paperwork. I commented that it was still under warranty and the service plan. Service advisor said oops my bad. We left the car there and Went about our business. About 2:00pm I hadn't heard anything so I contacted them. I was told that they were tracing a Freon leak and might need to keep it overnight. So far no biggie. About 11:00 AM this morning I contacted them again for an update. They had found "impact damage" on the condenser, NOT covered under warranty $2200 dollars to repair, *expletive deleted*ck me! After my initial shock I contacted my insurance agent, covered under comprehensive less deductible. so $500 vice $2200. Better but still sucks. Went in this afternoon and brought it home since it will take a few days to get the insurance claim sorted out. They never changed the *expletive deleted*ing oil. :censored::censored::censored: [/QUOTE]
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Freaking Ford Dealership. ^%$$@#@@!
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