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The Water Cooler
General Discussion
Getting real tired of dealing with troy industries.
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<blockquote data-quote="Robert871" data-source="post: 1773018" data-attributes="member: 10963"><p>my first email, i waited a week and got no response, went ignored. so i sent another one, they transferred it to sales, then from there they transferred my email back to customer service and finally got me in touch with someone form returns. </p><p></p><p>once it got to that guy, he was very helpful and sounded like they were more than happy to take care of it. i just do not understand why they would send 1 package with the rear only. </p><p></p><p>I sent him another email right before posting the original post on here; and i just got another electronic update email from UPS telling me that troy has made another electronic shipping label for a 1 pound package coming to my house. i am assuming its the front sight.... even if it is, the rear is still wrong. </p><p></p><p>Its just frustrating, If they had put a note in their description of their product, that it will not work on same level top rail guns; i would have never bothered ordering it and would not be in this mess. and i know they must think i am trying to screw them over or something.</p></blockquote><p></p>
[QUOTE="Robert871, post: 1773018, member: 10963"] my first email, i waited a week and got no response, went ignored. so i sent another one, they transferred it to sales, then from there they transferred my email back to customer service and finally got me in touch with someone form returns. once it got to that guy, he was very helpful and sounded like they were more than happy to take care of it. i just do not understand why they would send 1 package with the rear only. I sent him another email right before posting the original post on here; and i just got another electronic update email from UPS telling me that troy has made another electronic shipping label for a 1 pound package coming to my house. i am assuming its the front sight.... even if it is, the rear is still wrong. Its just frustrating, If they had put a note in their description of their product, that it will not work on same level top rail guns; i would have never bothered ordering it and would not be in this mess. and i know they must think i am trying to screw them over or something. [/QUOTE]
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Getting real tired of dealing with troy industries.
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