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The Water Cooler
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<blockquote data-quote="TerryMiller" data-source="post: 4126181" data-attributes="member: 7900"><p>Their orthopedic department might be great, but OU's billing department sucks. Wife had used an OU facility in Yukon to be tested for Covid and get a prescription. OU billed her and she paid it in full. A few weeks later, OU sent her a refund for the full amount of her bill. Then some weeks later, they billed her again for the same amount, even though she never cashed the refund check. She tried calling their billing department, but that is apparently in a completely different state.</p><p></p><p>Then, OU sent her "account" to a collection agency. So far, after cashing the refund check and then paying the latest bill, we haven't heard any more from them, but I'm not confident that they couldn't do the very same thing again.</p></blockquote><p></p>
[QUOTE="TerryMiller, post: 4126181, member: 7900"] Their orthopedic department might be great, but OU's billing department sucks. Wife had used an OU facility in Yukon to be tested for Covid and get a prescription. OU billed her and she paid it in full. A few weeks later, OU sent her a refund for the full amount of her bill. Then some weeks later, they billed her again for the same amount, even though she never cashed the refund check. She tried calling their billing department, but that is apparently in a completely different state. Then, OU sent her "account" to a collection agency. So far, after cashing the refund check and then paying the latest bill, we haven't heard any more from them, but I'm not confident that they couldn't do the very same thing again. [/QUOTE]
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