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The Water Cooler
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OKC pest control/ termite companies
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<blockquote data-quote="inactive" data-source="post: 1763741" data-attributes="member: 7488"><p>Terminex did my house. The work is fine, and no termites to be found 2 years later.</p><p></p><p>But the billing department is terrible. They seem to refuse to allow me to pre-pay the year of service. They want to bill quarterly. Problem is, the quarterly billing is more than the yearly (it does not include the discount). Dumb call center people cannot get it right. The local manager will call us back, about a week AFTER we try to reach them. I ended up discontinuing the whole thing and not paying for the most recent work performed until they send me a bill for the proper (discounted) amount. They said they would get it sent to me.</p><p></p><p>Nothing, and we're going on a year or more. No updated invoice, and no past due notice on what they had billed. I'm still waiting.</p></blockquote><p></p>
[QUOTE="inactive, post: 1763741, member: 7488"] Terminex did my house. The work is fine, and no termites to be found 2 years later. But the billing department is terrible. They seem to refuse to allow me to pre-pay the year of service. They want to bill quarterly. Problem is, the quarterly billing is more than the yearly (it does not include the discount). Dumb call center people cannot get it right. The local manager will call us back, about a week AFTER we try to reach them. I ended up discontinuing the whole thing and not paying for the most recent work performed until they send me a bill for the proper (discounted) amount. They said they would get it sent to me. Nothing, and we're going on a year or more. No updated invoice, and no past due notice on what they had billed. I'm still waiting. [/QUOTE]
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