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The Water Cooler
General Discussion
PSO/AEP frustration.
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<blockquote data-quote="twotonevert" data-source="post: 3676843" data-attributes="member: 24420"><p>Best thing I can think off is call the local office and pitch a fit with the local DSS, Distribution System Supervisor. The problem you have is the Transmission part of AEP has nothing to do with the Distribution as all Transmission leadership and management is in Ohio. The local distribution office is more than will to help and usually really cares about customer satisfaction. Now, with that said, you should request that AEP put a lock in your chain so you both have access at any given time. I dont know what keys they use now but it used to be a #2 Key. At least that way they have their own lock and wont cut your chain.</p></blockquote><p></p>
[QUOTE="twotonevert, post: 3676843, member: 24420"] Best thing I can think off is call the local office and pitch a fit with the local DSS, Distribution System Supervisor. The problem you have is the Transmission part of AEP has nothing to do with the Distribution as all Transmission leadership and management is in Ohio. The local distribution office is more than will to help and usually really cares about customer satisfaction. Now, with that said, you should request that AEP put a lock in your chain so you both have access at any given time. I dont know what keys they use now but it used to be a #2 Key. At least that way they have their own lock and wont cut your chain. [/QUOTE]
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The Water Cooler
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PSO/AEP frustration.
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