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The Water Cooler
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Recent topics... Work ethic thread. your experiences?
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<blockquote data-quote="cowzrul" data-source="post: 1628925" data-attributes="member: 5353"><p>I can so relate to this thread. After 21.5 years in the Marine Corps I now own my own business. People are my number one issue. I have had more happen to me in past 3.5 years then a total career in the Corps. </p><p></p><p></p><p></p><p>I kid you not I worked 79 hours this past week. It is one of the downfalls of small business ownership. Oh and last year I paid over 40% in personal taxes.</p><p></p><p></p><p>Here is what I have to offer: </p><p>1) I recently tried using snagajob.com and a few have been some of the best hires I have had in a very long time.</p><p>2) Deterrent system (cameras) are a must. I can't tell you how many times they have saved me. I use it to train, corrective action and to terminate.</p><p>3) Documentation on a regular basis. I have had some employees do some of the stupidest stuff that my grandfather would have beat me over. When counseled I can honestly say 1/3 of the time they have no idea their actions are unacceptable. It's like I am their boss and parent. Short story - Two weeks ago I had one of my mid-level leaders call 30 minutes before her shift and said she couldn't come in because her dog had a swollen eye and she had to take it to the vet. I calmly said "let's talk about this". "Most people with bills and a job they want to keep would drop the dog off at the vet before their shift and pick the dog up after work". "What are you going to do?" She was like wow, I never thought of that.</p><p>4) Highest level must show caring attitude. I work in my store from writing paychecks to taking out trash. My people know what I do in my store. Not saying your parents are guilty but I know of other businesses that are limping along and IMHO it's because the people know/see that the top dog only cares about the profits. A place that has no vision or guidance will fail.</p><p>5) Training is continuous. I have been told by many people that I have some of the best looking employees in the area. It's hard to determine how a person will perform from two 15 minute interviews. So we try and ingrain our mannerisms on day one of employment. If they don't/can't conform within a few shifts we let them go. Just like road kill they don't get better with time. Failure to follow simple instructions is a huge indicator of trainability.</p><p>6) Retention! I am embarrassed to say but I have had periods of almost 80% turnover. With 72 employees that means a lot of work for yours truly. However, sometimes it is necessary and can truly create a better work place when you come out of the aftermath. Good employees attract good employees. </p><p></p><p></p><p></p><p>I tried the better pay route. It didn't work at all.</p><p> </p><p> </p><p></p><p>My military hires haven't been any better. 2 Marines, 1 Navy and 2 Army.</p><p></p><p>**Disclaimer** I type this with one eye open and ask that the grammar gods cut me some slack and ask for forgiveness if I rambled incoherently above.</p></blockquote><p></p>
[QUOTE="cowzrul, post: 1628925, member: 5353"] I can so relate to this thread. After 21.5 years in the Marine Corps I now own my own business. People are my number one issue. I have had more happen to me in past 3.5 years then a total career in the Corps. I kid you not I worked 79 hours this past week. It is one of the downfalls of small business ownership. Oh and last year I paid over 40% in personal taxes. Here is what I have to offer: 1) I recently tried using snagajob.com and a few have been some of the best hires I have had in a very long time. 2) Deterrent system (cameras) are a must. I can't tell you how many times they have saved me. I use it to train, corrective action and to terminate. 3) Documentation on a regular basis. I have had some employees do some of the stupidest stuff that my grandfather would have beat me over. When counseled I can honestly say 1/3 of the time they have no idea their actions are unacceptable. It's like I am their boss and parent. Short story - Two weeks ago I had one of my mid-level leaders call 30 minutes before her shift and said she couldn't come in because her dog had a swollen eye and she had to take it to the vet. I calmly said "let's talk about this". "Most people with bills and a job they want to keep would drop the dog off at the vet before their shift and pick the dog up after work". "What are you going to do?" She was like wow, I never thought of that. 4) Highest level must show caring attitude. I work in my store from writing paychecks to taking out trash. My people know what I do in my store. Not saying your parents are guilty but I know of other businesses that are limping along and IMHO it's because the people know/see that the top dog only cares about the profits. A place that has no vision or guidance will fail. 5) Training is continuous. I have been told by many people that I have some of the best looking employees in the area. It's hard to determine how a person will perform from two 15 minute interviews. So we try and ingrain our mannerisms on day one of employment. If they don't/can't conform within a few shifts we let them go. Just like road kill they don't get better with time. Failure to follow simple instructions is a huge indicator of trainability. 6) Retention! I am embarrassed to say but I have had periods of almost 80% turnover. With 72 employees that means a lot of work for yours truly. However, sometimes it is necessary and can truly create a better work place when you come out of the aftermath. Good employees attract good employees. I tried the better pay route. It didn't work at all. My military hires haven't been any better. 2 Marines, 1 Navy and 2 Army. **Disclaimer** I type this with one eye open and ask that the grammar gods cut me some slack and ask for forgiveness if I rambled incoherently above. [/QUOTE]
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