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The Range
Firearms Chat
Shout Out to Smith & Wesson
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<blockquote data-quote="Aries" data-source="post: 3238648" data-attributes="member: 44328"><p>Seems like gun companies have some of the best customer service of any industry. I broke a decapping rod in a reloading die once due to my own stupidity, called Hornady to order a replacement and they sent one free. I've heard of gun companies repairing guns that were damaged by handloads, even though most say it voids the warranty. Lots of little anecdotal stories like that over the years, IMO S&W had no responsibility for what was probably negligent damage on a revolver bought used, but I'm not really surprised that they fixed it. The shooting industry seems to be unique in going above and beyond to take care of us.</p></blockquote><p></p>
[QUOTE="Aries, post: 3238648, member: 44328"] Seems like gun companies have some of the best customer service of any industry. I broke a decapping rod in a reloading die once due to my own stupidity, called Hornady to order a replacement and they sent one free. I've heard of gun companies repairing guns that were damaged by handloads, even though most say it voids the warranty. Lots of little anecdotal stories like that over the years, IMO S&W had no responsibility for what was probably negligent damage on a revolver bought used, but I'm not really surprised that they fixed it. The shooting industry seems to be unique in going above and beyond to take care of us. [/QUOTE]
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