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The Water Cooler
General Discussion
Southwest Airlines, first time disappoint!
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<blockquote data-quote="Shoot Summ" data-source="post: 3946112" data-attributes="member: 1055"><p>I fly SW all the time, they have treated me better than any airline. The gate delay in Dallas was not Southwest's fault, likely the assigned gate still had an aircraft in it, and the airport would not direct you to another gate.</p><p></p><p>I am surprised they didn't hold the Houston flight for you though, I have been on many SW flights where they held the outgoing flight for late connections. I've been one of those a couple of times and really appreciated the fact that they got me home.</p><p></p><p>AA is the only one that has dumped me like you describe, and to this day I do everything not to fly them, so I understand you not wanting to fly SW again.</p></blockquote><p></p>
[QUOTE="Shoot Summ, post: 3946112, member: 1055"] I fly SW all the time, they have treated me better than any airline. The gate delay in Dallas was not Southwest's fault, likely the assigned gate still had an aircraft in it, and the airport would not direct you to another gate. I am surprised they didn't hold the Houston flight for you though, I have been on many SW flights where they held the outgoing flight for late connections. I've been one of those a couple of times and really appreciated the fact that they got me home. AA is the only one that has dumped me like you describe, and to this day I do everything not to fly them, so I understand you not wanting to fly SW again. [/QUOTE]
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