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<blockquote data-quote="dennishoddy" data-source="post: 3465425" data-attributes="member: 5412"><p>I’m finding that personal contact with some of the tech companies is becoming more difficult. </p><p>They do not want to troubleshoot online as it takes more of their time vs emailing or texting. </p><p>Once they get an email of issues and your account, it gives them time to find the actual issue and resolve it. </p><p>As an example, the company that markets the weather tools where the units are outside and are accessible by WiFi for weather events quit giving the rain totals. </p><p>After weeks of trying to talk to a human, I did the email with access to my account. They got back to me with a solution in a few days. </p><p>Don’t know if this will help this specific issue you have but this is my personal experience.</p></blockquote><p></p>
[QUOTE="dennishoddy, post: 3465425, member: 5412"] I’m finding that personal contact with some of the tech companies is becoming more difficult. They do not want to troubleshoot online as it takes more of their time vs emailing or texting. Once they get an email of issues and your account, it gives them time to find the actual issue and resolve it. As an example, the company that markets the weather tools where the units are outside and are accessible by WiFi for weather events quit giving the rain totals. After weeks of trying to talk to a human, I did the email with access to my account. They got back to me with a solution in a few days. Don’t know if this will help this specific issue you have but this is my personal experience. [/QUOTE]
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