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Tyler Mfg / Tomahawk Grips feedback
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<blockquote data-quote="coolhandluke" data-source="post: 3089705" data-attributes="member: 13284"><p>Thank you [USER=684]@Glock 'em down[/USER] .</p><p></p><p>I'm not sure what Brian may have going on in his life. I've read that he had previously worked a full time and the T-Grip business was just side work. Likely it is a one or two person operation and there are more orders that what they can sustain in a timely fashion. An increase in the expected shipping time and better communication would resolve most of the issues. I've yet to hear of anyone not receiving their order, only complaints of checks being deposited immediately upon receipt, no returned correspondence, and grips showing up months later. Having time to deposit checks daily, but not fufill orders just looks bad and their reputation has suffered because of it.</p><p></p><p>There will always be a demand for Tyler's product until the time that there is a suitable competitor. Because of this, they really haven't been forced to change their business practices. BK Grips are nice and you will have one in hand 2-3 days after purchase, but the polymer material just doesn't do an older revolver any justice IMO.</p><p></p><p>I'm glad to hear that you've had good experiences with Tyler's...unfortunately most of the positive transations are rarely mentioned for everyone to see. I hope that they remain in business for years to come and that their CS also improves (for everyone's sake).</p></blockquote><p></p>
[QUOTE="coolhandluke, post: 3089705, member: 13284"] Thank you [USER=684]@Glock 'em down[/USER] . I'm not sure what Brian may have going on in his life. I've read that he had previously worked a full time and the T-Grip business was just side work. Likely it is a one or two person operation and there are more orders that what they can sustain in a timely fashion. An increase in the expected shipping time and better communication would resolve most of the issues. I've yet to hear of anyone not receiving their order, only complaints of checks being deposited immediately upon receipt, no returned correspondence, and grips showing up months later. Having time to deposit checks daily, but not fufill orders just looks bad and their reputation has suffered because of it. There will always be a demand for Tyler's product until the time that there is a suitable competitor. Because of this, they really haven't been forced to change their business practices. BK Grips are nice and you will have one in hand 2-3 days after purchase, but the polymer material just doesn't do an older revolver any justice IMO. I'm glad to hear that you've had good experiences with Tyler's...unfortunately most of the positive transations are rarely mentioned for everyone to see. I hope that they remain in business for years to come and that their CS also improves (for everyone's sake). [/QUOTE]
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