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The Water Cooler
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Weird FedEx Experience
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<blockquote data-quote="NightShade" data-source="post: 2859256" data-attributes="member: 29706"><p>Since they couldn't manage to do their job correctly request a refund of the shipping costs. And fight them till the end, they are paid to do a job and if they can not manage to do it right they should not get paid for it.</p><p></p><p>I had a slight problem with the post office on something that was sent out one time. Sent to me via smartpost so FedEx handles it till it gets to town and the the USPS deals with the last mile. Anyway package shows up marked delivered, no knock at the door so look outside. Nothing there. Start looking around down the hall, at the office, even on top or around the mailboxes... Nothing. Print the tracking info and go to the post office, didn't know that you have to put a number in front of the FedEX number for the USPS to track but finally got it straight. Shows delivered in their system but there was no card left and they don't have it in the post office. A call to the carrier and it seems he couldn't be bothered with ACTUALLY delivering a package that day so he scanned it and left it in the truck. Got multiple apologies from the post office staff and a package retrieved and given to me. Had the shipping not been free I would have demanded a refund of the shipping costs.</p><p></p><p>Have had a few things come up missing due to a jackwagon doing their job wrong, I will hound the places till they make it write.</p></blockquote><p></p>
[QUOTE="NightShade, post: 2859256, member: 29706"] Since they couldn't manage to do their job correctly request a refund of the shipping costs. And fight them till the end, they are paid to do a job and if they can not manage to do it right they should not get paid for it. I had a slight problem with the post office on something that was sent out one time. Sent to me via smartpost so FedEx handles it till it gets to town and the the USPS deals with the last mile. Anyway package shows up marked delivered, no knock at the door so look outside. Nothing there. Start looking around down the hall, at the office, even on top or around the mailboxes... Nothing. Print the tracking info and go to the post office, didn't know that you have to put a number in front of the FedEX number for the USPS to track but finally got it straight. Shows delivered in their system but there was no card left and they don't have it in the post office. A call to the carrier and it seems he couldn't be bothered with ACTUALLY delivering a package that day so he scanned it and left it in the truck. Got multiple apologies from the post office staff and a package retrieved and given to me. Had the shipping not been free I would have demanded a refund of the shipping costs. Have had a few things come up missing due to a jackwagon doing their job wrong, I will hound the places till they make it write. [/QUOTE]
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