I switched auto and homeowner's insurance last September. Both policies were with Travelers before that. Premiums for both Travelers policies increased substantially, so I went looking. The USAA homeowner's policy was about the same as the Traveler's policy, but the auto insurance was 35% less. I also bought their personal umbrella policy at a small reduction from what I was paying. I read all I could find on USAA and the reviews were positive 99% of the time. They have a lot of other benefits to offer. Haven't really had time to consider anything on the banking/investment side, but plan to check it out when I get time.