Well this all started off almost a month ago when i was searching the web for a place to purchase a large order of brass for myself and a friend. I came across First Class Bullets & Brass where they had everything listed in stock and nothing indicating the delay i experienced. So myself and a friend placed an order for over 3000 pieces of brass from FCB&B including 45, 9mm, & .223. Order placed on Dec 13th, and my account promptly debited for the full amount on the 14th. I figured a week or so to get the stuff out. I couldn't have been more wrong.
I placed a few calls and sent an email wondering about some sort of tracking on the 19th.... No response. 27th i sent another email and received a response it would be sent on the 28th. I never received any email notification of shipping. Sent another email the 4th and on the 5th received a response that the shipment had to be recalled because they shipped to my billing address instead of my friends shipping address that i specified in the order. The email said it would be shipped the 5th.
On the 10th at 4:05pm i received an email that my package had been dispatched today. At this point i was skeptical that it had been shipped on the 28th to the incorrect address because i never received a notification that the package was dispatched on the 28th. It finally showed up on the 11th at my buddies place. I don't want to take anything away from Bob and the quality of brass that they send out because it was very clean and good price for what we got. But it would have been nice to know it would almost be a month before i would receive it, or that they had some sort of back log. In my book if the $$ is taken from my account i expect my order to be shipped shortly after. Maybe im impatient or to demanding of a customer though.
Again i am not trying to bash anyone i just put this out there to inform others of my experience and what they might expect. If you want the brass and are willing to wait for it its not a bad deal.
I placed a few calls and sent an email wondering about some sort of tracking on the 19th.... No response. 27th i sent another email and received a response it would be sent on the 28th. I never received any email notification of shipping. Sent another email the 4th and on the 5th received a response that the shipment had to be recalled because they shipped to my billing address instead of my friends shipping address that i specified in the order. The email said it would be shipped the 5th.
On the 10th at 4:05pm i received an email that my package had been dispatched today. At this point i was skeptical that it had been shipped on the 28th to the incorrect address because i never received a notification that the package was dispatched on the 28th. It finally showed up on the 11th at my buddies place. I don't want to take anything away from Bob and the quality of brass that they send out because it was very clean and good price for what we got. But it would have been nice to know it would almost be a month before i would receive it, or that they had some sort of back log. In my book if the $$ is taken from my account i expect my order to be shipped shortly after. Maybe im impatient or to demanding of a customer though.
Again i am not trying to bash anyone i just put this out there to inform others of my experience and what they might expect. If you want the brass and are willing to wait for it its not a bad deal.
