Never been to H&H.
But my experience as a gunsmith for over 25 years and a former gunshop owner is that the gunsmiths
are not paid by the hour, but on a percentage of what they charge like 60/40.
Therefore since they are not paid directly by the store, they are going to charge you for any work done.
I am 99% confident you would charge the customer for the time
also if you worked on that basis.
Doing an occasional freebie is OK, but soon everybody starts expecting it all the time.
How can the smith working on commission in the back make a living doing freebies?
But my experience as a gunsmith for over 25 years and a former gunshop owner is that the gunsmiths
are not paid by the hour, but on a percentage of what they charge like 60/40.
Therefore since they are not paid directly by the store, they are going to charge you for any work done.
I am 99% confident you would charge the customer for the time
also if you worked on that basis.
Doing an occasional freebie is OK, but soon everybody starts expecting it all the time.
How can the smith working on commission in the back make a living doing freebies?