We have had a small bathroom fire in 03' resulting in a new toilet some tile and one wall repaired, a new roof after a bad summer storm in 2011', a water line leak in a water closet that got into our sons closet last summer, I totalled out one of my cars in 05' that was just on liability with only slight damage to the other car but no medical on either side, and then had a car slam into me from behind in 2012' totalling my SUV. State Farm has been right there on top of things every time- big or small problem. We're not just loyal we get good service. My brothers wife runs a small realty/insurance agency in Osage county and my mom was in banking and insurance for almost 50 years and they both use State Farm also.