I have to deal with dealership service departments and body shops for a living. I've got plenty of stories about DS Dodge in MWC. It's not so much their service writers, but they have more than their share of shady techs. I've probably met 1 honest tech since I've been going there. And if you take your car there for body work, be ready for your clearcoat to start flaking off or chucks of filler to fall off the sheetmetal. I've personally seen it happen multiple times. They use one of the worst body shops in the metro. And as bad as they are, and they are really bad, I've got 2 specific dealerships that are 10x worse.