A background: I am a Hilton Honors Diamond status and have been for years. That really means nothing other than I travel too much for work.
So I am sitting this afternoon working away and I get an email confirming that I booked a hotel room in NYC for tonight. Then I received another one saying I used 61,000 points to book it. That is obviously a lot of points.
I called the Hilton hotel and also the 800 number and they were great. They took care of everything and even told the guy to pound sand when he received the cancellation notice and called to rebook. The local hotel even called me back to let me know he tried to rebook. Props to Hilton.
My question is, how the heck did someone get my login and PW? I am super secure on that stuff and he obviously had to get onto my account to book something. I wonder if Hilton had a data breach and never told me.
Either way, I hate scammers and I hope they get crabs.
So I am sitting this afternoon working away and I get an email confirming that I booked a hotel room in NYC for tonight. Then I received another one saying I used 61,000 points to book it. That is obviously a lot of points.
I called the Hilton hotel and also the 800 number and they were great. They took care of everything and even told the guy to pound sand when he received the cancellation notice and called to rebook. The local hotel even called me back to let me know he tried to rebook. Props to Hilton.
My question is, how the heck did someone get my login and PW? I am super secure on that stuff and he obviously had to get onto my account to book something. I wonder if Hilton had a data breach and never told me.
Either way, I hate scammers and I hope they get crabs.