Well, furlough is here, so I was looking for ways to save money. I saw AT&T was having a promo for home phone + DSL that came with a free tablet. The lady on the phone quoted me $34 a month after taxes and fees (I confirmed this several times) and that yes, indeed, the tablet was included, however I'd have to wait 30 days to claim the tablet, and my first bill would be slightly higher for a partial month of service ($40).
Well, today was 30 days, so I called to claim my tablet, only to find out that, no, the tablet wasn't included, i would have to pay $10 a month more if I wanted it, and no, my actual monthly bill was $40. After bitching at various supervisors for an hour or so, I just had them cancel it and switched back to Cox.
TL/DR - AT&T is shady as f***
Well, today was 30 days, so I called to claim my tablet, only to find out that, no, the tablet wasn't included, i would have to pay $10 a month more if I wanted it, and no, my actual monthly bill was $40. After bitching at various supervisors for an hour or so, I just had them cancel it and switched back to Cox.
TL/DR - AT&T is shady as f***