Most people are not arguing about the quality of the staff or facilities. The members including myself would like an official statement backed up with facts about this story. Not just the we are doing great blah blah blah. We want proof to support the claims. We are not attacking or being negative we are just wondering about the situation and future. These are legitimate concerns from the customers of USSA.
How "official" of a statement do you want? Unless you're a shareholder or creditor, you're not entitled to look at the books so to speak. While USSA may choose to provide specifics to their members about how they plan to keep the gates open, they're better off providing that information to their creditor(s).
This was all very sudden and it would be best to give the folks there a little time to work this out, rather than storming the doors demanding answers they may not be willing or able to give you right now.