They should hire more staff. I'm trying to protect my client's rights. How OSBI allocates resources is not my concern.
A quick fix would be to change the approval times to allow up to 180 days then. When you have over 4,000 applications/renewals coming in on monthly basis then that definitely makes it harder to catch up. There no quick fixes with filling gov't positions but they are running a night shift to try to catch up as well.