Holosun Optic - I am an idiot and Holosun stood behind the product :)

[MilitantBEEMER]

So a few weeks back I was out at the range dialing in my newly mounted Holosun optic atop my FN509. All was going well and after about 8 shots I was dialed in to the bulls eye. I topped off the mag, took aim, fired and out of nowhere something hit me in the head with some force and then went bouncing across the concrete behind me. After realizing what happened I looked down to my Holosun 507 laying on the ground. Turns out, i mounted with the incorrect screws. The next week I ordered the correct screws from Forward Controls, along with a new torque driver for the install.
I mounted everything correctly and to my surprise half of the optic screen was blurry. So, I unmounted it and requested warranty repair on the Holosun website. The next day, I received a prepaid shipping label and mailed it to them on Tuesday the 3rd. It arrived at there facility on Thursday the 5th, and I received it back in perfect working condition yesterday afternoon.
Great customer care and fast turnaround. I will continue to run Holosun optics on my carry pistols.

P.S. Make sure to change out your batteries a couple of times a year. (Especially if you carry it daily)

 

[rockchalk06]

Did your 509 not come with the MRD pack?

 

[MilitantBEEMER]

Did your 509 not come with the MRD pack?

No, I ordered it separately

 

[rockchalk06]

No, I ordered it separately

Gotcha

 

[Mr.Glock]

Holosuns are tough!

 

[JD8]

But...... but..... it's maHyD N ChINa!!!!!




Not surprised from what I've seen on the groups, they will take care of you from the feedback I've seen.

 

[wDoty]

I have a 407 getting fixed now and hope they handle it well. I cracked it falling off the kitchen counter. I’m a little miffed given what I’ve been led to believe RE their durability.

 

[Cowcatcher]

I have a 407 getting fixed now and hope they handle it well. I cracked it falling off the kitchen counter. I’m a little miffed given what I’ve been led to believe RE their durability.

Were you training for defending from the top of the kitchen counter? I get the whole fight from high ground but you’ve got no cover aside from a blender or a block full of kitchen knives.

 

[OK Corgi Rancher]

Were you training for defending from the top of the kitchen counter? I get the whole fight from high ground but you’ve got no cover aside from a blender or a block full of kitchen knives.

Pffttt... Everyone knows refrigerator doors stop practically all bullets. I've seen it in movies several times...

 

[Glockisgood17]

They have one of the best return and fixit policies out the. I had ne that started to get some rust on the adjustment screws. I usually take care of pistol/optic daily with a wipe down.

No questions asked, a shipping label was sent, and the sent a new one in 7 days. Military or LEO can purchase 2 per year at like 110 off!

Regards,

Edit: Those batteries don’t need to be changed “a couple times a year!” They are good for over 5 years.