I don't think it's a mistake or irrational. It's his opinion, and maybe he has higher expectations that others. Nothing wrong with that. Personally, I'd be satisfied with the code for a new Benchmade; but to each his own.
So opinions cannot be "mistakes" or "irrational"? That's cute in that it is possibly a click off from calling him a "victim" for having "higher expectations" when he fails to read or understand his warranty. On the flip side, at least he had the integrity to backup his opinion with why he thought that way.
i believe you are in the right. it is up to us the consumer to hold these billion dollar coporations to theyre word. it says lifetine warranty because its expected to last a lifetime under normal wear and tear. ..
If one actually reads the warranty one would find that Benchmade did hold to their word and then some.
why are you our fello osa members taking the side of benchmade? why are you so critical of your fello osa member? be kind or be quiet
Not so much that anyone is taking sides with those pesky big "corporations" but that he didn't read the warranty to the product he purchased and then expected the warranty to be more than what it actually was. He was wrong.
It is well and fine to make a statement based off of an opinion (right, wrong or indifferent) in a public forum such as this. But given that, one should expect to receive criticism from those that disagree. To this the OP made a comment and to his credit he tried to validate why he felt the way he does. However given what the warranty explicitly states he was wrong to assume what he did.