I had the sales manager at Roberts auto center in Pryor hold me hostage in once of there cubes. He blocked the door and would not let me out and would not give me my keys back. He kept telling me they were running the numbers again and i told him i didnt care and he needed to move his a** before i moved it for him. it turned in to a big blow up and about 4 other couples walked out when i did and one came up thanking me because he had been trying to leave for almost an hour and couldnt. but i have had great dealings at Bob Hurley ford, Nelson Mazda and Jim norton Toyota so not all dealers are bad