Glock Warranty

[ldmtulsa]

I think I have read that Glock's have a lifetime warranty. Does anyone know if this for the original owner only or any subsequent owner? tks

 

[criticalbass]

Three years ago I bought a very used gen 1 Glock 17. It had multiple issues. Glock fixed all the problems, did five updates on it, cleaned it up to look near new, measured everything (all still well within tolerance) and sent it back to me. Total cost was what it cost to ship it to them.

Can't speak for current policies, but I was very well treated. Oh, and a real person answered the phone when I called them. CB

 

[Grumulkin]

I bought a magazine allegedly for 9mm cartridges at a gun show (be REAL careful about what you buy at gun shows). It didn't work so I sent it to Glock. It turned out it wasn't for 9mm cartridges but I got one back for 9mm cartridges at no charge.

 

[Glock 'em down]

I've heard several horror stories from Glock owners about their customer service, but I personally have been treated with the utmost professionalism each and every time I've called.

 

[ldmtulsa]

thanks for the responses. Sounds like they are a stand up outfit.

 

[Honey Badger]

thanks for the responses. Sounds like they are a stand up outfit.

I have NEVER had a problem with Glock. Just call them and let them know what the deal is. They "NORMALLY" take care of you anyway. I am sure if someone was rude or overly pushy they may seem hard to deal with....BUT....My experience has always been good.

 

[akabickle]

I've heard several horror stories from Glock owners about their customer service, but I personally have been treated with the utmost professionalism each and every time I've called.

Ditto, Family has never had a problem and always spoke to a Glock Rep

 

[ratski]

Had a VERY early G19 that gave me a click no bang problem. About every 4th round.

Called Glock about it, they said send it in and we will fix it.

Got it back refurbished. New springs, pins, trigger, etc.

Cost me shipping.

Stand up folks. Had fun talking to the guy on the phone. Seemed like a real stand up guy. He told me that basically, except for major damage to the reciever or slide, they fix it dern near forever.

Dave

 

[johnster999]

Only problem I've had with a Glock was a broken recoil spring assembly from a G26. They only asked where to send the replacement and didn't care if I was the original owner.

 

[okie98]

They truly stand behind their product.