The Car Buying Experience

This site may earn a commission from merchant affiliate links, including eBay, Amazon, and others.

338Shooter

Sharpshooter
Special Hen
Joined
Mar 12, 2008
Messages
17,338
Reaction score
26
Location
Get off my lawn.
I don't know about you, but I've always enjoyed the car buying experience. Even if it is terrible. I don't like to haggle normally, but something I got from my dad is dealing on cars. I love the rush. I also very much dislike 99% of every car salesman I've ever had the pleasure of meeting. Some of them I have loathed outright.

I started thinking this weekend about trading in my wife's Camry and getting a newer used vehicle with a little more interior room. We really like the Toyota and it has been a great car so we decided we wanted to go back with a Toyota.

I dealt with 3 dealerships, two OKC locals and one in Tulsa. Every Toyota we could find on the lots in the OKC metro were a little higher than similar cars we located on lots in Tulsa and Dallas. We did use Fowler Toyota in Norman for test drives (prices are stupid high forget those guys). They seemed disorganized and less knowledgeable about their stock and about cars in general. Got quite a bit of sales pressure from them. They had lost the car that I wanted to see and tried to pressure me into a similar unit with 15k more miles with lots of scratches, dings, and dents. They also wanted to give me bottom dollar on my trade. It was pretty disgusting.

Momentum on NW expressway and Tulsa once they had my info they have been blowing up my phone and email inbox for 3 days now. They also wanted to lowball my trade, but it was sight unseen so I can cut a little slack. Oh the other hand, average trade in was at least $1,000 more than they were offering and acted like if the car was immaculate they might be able to get close. So they probably would have tried to stick it in me on the trade regardless of condition. We never even stepped foot on this lot and probably never will. From what I can tell online it is formerly Dub Richardson.

The third dealership was Jim Norton Toyota in Tulsa. I found the car I liked with the features I wanted on Auto Trader and decided to give them a call and see if I could get them to drive the car to OKC (fat chance I figured). Then I gave them the details on my trade and they made me a great offer for sight unseen according to book prices. The price on the car was even pretty good and required little haggling over the deal. They came back with an offer for the car and my trade that was very close to what I wanted out of the deal so I decided to get them to come down a little more. They did and agreed to drive the car to OKC to meet me. The car arrived exactly as described to me over the phone, with documentation to back up any claims made about it. He barely even walked around my car before we left for the 30 mile test drive around OKC. Once we returned from the test drive the deal was finalized in about 10 minutes, we swapped keys, and he drove the Camry back to Tulsa.

Overall the wife is happy with the new car and I'm happy I got to go though the process again. Didn't get a chance to try Hudiburg since Jim Norton took such good care of me. Maybe I'll start there next time.
 

cm_osu

Sharpshooter
Special Hen
Joined
Mar 11, 2008
Messages
674
Reaction score
49
Location
Central Oklahoma
With that service I think I would start at Jim Norton. I've never had a dealership drive to meet me on a used deal. I think that would at least earn them a chance at repeat business.
 

cm_osu

Sharpshooter
Special Hen
Joined
Mar 11, 2008
Messages
674
Reaction score
49
Location
Central Oklahoma
Its probably MORE likely you'll be treated poorly next time. Seems like a large number of businesses aim for new customers instead of repeat business. Like cell phone and satellite TV companies.
 

338Shooter

Sharpshooter
Special Hen
Joined
Mar 12, 2008
Messages
17,338
Reaction score
26
Location
Get off my lawn.
If you have cawx for cable, call and tell them you got the puppy offer in the mail and want to get it activated. They will be in a frenzy trying to figure out how they sent that to you. It's a 50% off for 6 months for you to come back after you cancel. If you can stick to your guns that it came addressed to you then it should be magical.
 

1shott

Sharpshooter
Supporting Member
Special Hen Supporter
Joined
Jun 13, 2005
Messages
7,808
Reaction score
3,659
Location
Ada
Chaprell Dodge in Ada has always done right, no pressure, just straight talk, fair trade in if you go that route. I shopped around last year when I purchased my truck, but I went back to Chaprell.
 

338Shooter

Sharpshooter
Special Hen
Joined
Mar 12, 2008
Messages
17,338
Reaction score
26
Location
Get off my lawn.
I have had good and bad luck with small dealerships. Unfortunately buying used the selection is vastly better at the big boys. I can't bring myself to buy brand new. There seems to be no way to leave the lot with a car an not feel like you got stretched out a little.
 

1shott

Sharpshooter
Supporting Member
Special Hen Supporter
Joined
Jun 13, 2005
Messages
7,808
Reaction score
3,659
Location
Ada
I have had good and bad luck with small dealerships. Unfortunately buying used the selection is vastly better at the big boys. I can't bring myself to buy brand new. There seems to be no way to leave the lot with a car an not feel like you got stretched out a little.

Down here its our only option, unless I wan to drive 100 miles. I would really like to get my hand son a full sized toyota tundra, but with no dealership down here for service, I just dont see it. If I need service for my truck, I pick up the phone, they come and get it, and bring it back to me while I work. Hard to beat that.
 

elwoodtrix

Sharpshooter
Special Hen
Joined
May 9, 2009
Messages
7,401
Reaction score
9,798
Location
OKC
how much do they want for the trade in??

you should get them to their lowest price without the trade in... then ask how much for the trade in.. heh heh
 

Latest posts

Top Bottom