Daughter's Bad Experience at H&H: Part II

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steelfingers

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Just FYI. After reading this post about H & H (never been there) I will be using Big Boys this thursday when my friend and I go shoot after a meeting. Just so H & H, and other businesses, understand that how they treat people has repercussions. Lost business.
Although losing two customers is no big deal, it's two customers that have never shot there and now never will. If they choose to treat a young lady so poorly she is embarrassed, it's bad for all of the shooting community. We want to encourage young people to have a positive outlook on guns and gun ownership. The only way to do so is in the wallet.
No big deal but hopefully H&H will respond with an apology and free pass to the range for the young lady and her friends.
 

Burk Cornelius

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I had to start a new thread for those who may be interested in how this worked out because apparently, the "Fat Larry" thing got to carried too far; I'm the one who started it anyway, because I was pissed off at the way this went down and well, quite frankly, because he is quite fat. Whatever, I'll refrain from using the term "Fat Larry" here in part II.

My daughter did not receive a call from Mr. Miles Hall or from the manager; but she got a call from Will. Will is a nice guy who woks at H&H. I don't own the business, but if I did, I think I would have handled it personally if I was made aware of it rather than letting it slide down the chain.

In acknowledgement, Will did apologize to her for Larry's rude, unprofessional behavior on the range during the shooting portion of the SDA Class, and acknowledged the fact that another employee that was there that night also observed and apologized to her for the behavior of this person Larry and told her it wasn't the first complaint he'd heard of. He also told her that Larry was going to maybe retire before too much longer.

She is a new shooter who, along with the others in her class, many if not most of whom work with her, are in the market for guns, ammo, and accessories. H&H didn't handle this very well IMO, nor in the opinion of my daughter, and as a result, may have lost some business due to the unprofessional, rude behavior by this one person, Larry. The degree of his fatness is of no real concern here, just the way in which he treated her, his words and actions, and the subsequent level of (lack of?) follow up by the powers that be there at H&H. I shouldn't care how fat he really is after all. Fat lives matter.

IMO, one "aww ****" moment can do much more harm to a business than a hundred "atta boys" can do to help it. My daughter told me she doesn't want to go back to H&H now because Larry embarrassed her in front of her co-workers and friends. Guess we'll go down to Big Boys in Mustang later on this afternoon to go shopping.
Holy eff. This again? H&H called you back personally and apologized and you still aren't happy? So, it wasn't Miles or Stephen. Maybe they are busy running a business . Holy effing ****. What do you want?

Are you so shallow that all you can do is make fun of a guys weight?

Will is a friend but that has nothing to do with my response. You are just trying to stir up up disdain.

One step closer to purposely getting banned from this place.

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Burk Cornelius

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Just FYI. After reading this post about H & H (never been there) I will be using Big Boys this thursday when my friend and I go shoot after a meeting. Just so H & H, and other businesses, understand that how they treat people has repercussions. Lost business.
Although losing two customers is no big deal, it's two customers that have never shot there and now never will. If they choose to treat a young lady so poorly she is embarrassed, it's bad for all of the shooting community. We want to encourage young people to have a positive outlook on guns and gun ownership. The only way to do so is in the wallet.
No big deal but hopefully H&H will respond with an apology and free pass to the range for the young lady and her friends.
So you've never been there and you never will go back again.

Nice.

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firefighterguy

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The only guns I've bought from there are blue labels. Heck I only buy guns online or face to face now. Saves taxes and it's just way cheaper.

Idk exactly what happened with the op's daughter. I'm sure any of us would be outraged by it. But repeatedly calling some guy "fat" Larry is disrespectful. Then starting another thread saying you won't mention his weight but continue to throw out jabs towards the guy. My dad always told me two wrongs don't make a right.

Seems like h and h tried to make it right. They can't ever fix what happened but at least they didn't ignore it. There's probably nothing they could've done to truly make things right.

I'm shocked how many people don't like h and h. I don't particularly love them but I've had all okay experiences there. Had way worse help at wilshire. They all have good and bad people working there.


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druryj

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Holy eff. This again? H&H called you back personally and apologized and you still aren't happy? So, it wasn't Miles or Stephen. Maybe they are busy running a business . Holy effing ****. What do you want?

Are you so shallow that all you can do is make fun of a guys weight?

Will is a friend but that has nothing to do with my response. You are just trying to stir up up disdain.

One step closer to purposely getting banned from this place.

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Banned? Cause I don't like the way one guy treated my daughter? Ha. Good luck. Why in the world would I get banned? This issue at HH was handled poorly. This is the end, as far as I am concerned. Yeah, I got pissed off at and maybe carried the weight issue to far. Never done anything like that? Hmmm? You jumped in here with both feet and pushed a bit too, pal. Don't get all bowed up over it.


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tRidiot

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You don't have to read if you don't want. So she got treated badly, then we hear lots more stories of other people being treated badly as well.

Is this not something people should know about? H&H is well-known for what I would call at best "spotty" customer service. I'd invite you to ban yourself if you don't like it here. People *****. It's life. If someone treated my family so badly, I'd probably be pissed, too. She obviously felt strongly enough about it she doesn't want to go back there because they purposely embarrassed her in front of her co-workers - this was verified by another H&H employee, as well.


Is there a problem with sharing that info? Or are you simply mad because of the discussion of the guy's weight? I mean, yes, multiple people have weighed in (no pun intended) on fat people in this thread. As a fellow lard-ass, I think it's a silly reason to make fun of someone, but then, if you are fat but well-kept and clean, dress appropriately, etc, then that's one thing, but if someone's a stereotypical fat slob who is a disgusting person in terms of their hygiene, etc., well... I think you need to clean up your act.


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gfercaks33

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Not you. ME. I want to get banned from this mother ****ing place so I don't have to read stupid **** like this

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You are free to leave on your own accord.

I will stand by my thoughts on h&h and this is a prime example, the owner said he would call and yet he sent some one lower on the chain to do it. Personally if the owner said he would call and make it right and sent some one else I would be pissed.

I don't really care if your friends with a guy h&h is full of liars and they are thrives in my book, that's not how you run a business.
 

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