If anyone plans to switch banks, let me know! I can assist with that
Please see my thread: http://www.okshooters.com/showthread.php?127971-Recommend-a-new-local-bank-or-credit-union
I'll be honest, as far as customer service goes, I've always been satisfied with BoA. Their business practices? Not so much. But, there have been 2 times in the last 10 years I've had an account with them where I go to withdraw money from an ATM or make a purchase and I get declined to do so. Initially frustrating and embarrassing, since it appears to any witnesses that you don't have any money. Knowing I had money both times, I'd call customer service only to find out that either my check card or my account has been compromised and they've put a freeze on any account activity. Both times I think were a string of BoA attacks, rather than my account directly. Once they said random accounts were getting hit from overseas for amounts ranging from just a few cents to $3.
Now, I would have appreciated some sort of notification, even if just an automated call, but the important thing is my account was locked down. Either way, I've been wanting to get away from them for a few years now because of their shady ethics and this $5/month charge is the last push I need to go.