They were so nice to my exwife i was almost jealousI can't agree with this. Had a warranty service for the exhaust. While they had it they discovered acseeping head gasket. Gave me a loaner and did the magic. Since they were going to pull the engine I asked about new spark plugs. They only charged for the new plugs. That was my outback. They did a warranty service on my wife's forester a couple months later. From these 2 events, when we're ready for new, we'll most likely buy from Bob Moore.
This is why I said "it sucked" in my earlier post.All dealers try the "added services" game.
Please tell them they were referred to you by a very satisfied return customer so you are trusting them to treat you right.Only reason I called Cavender was because they’re closer (coming up from Lawton). BTW the service manager still hasn’t called back. Been working all day and haven’t had a chance to call Bob Moore but that’s absolutely my next move.