Thought I’d give ya’ll an update. Called Bob Moore and was disconnected while transferring me to the service dept so I’m thinking “here we go again”. As you can imagine I’m more than skeptical at this point of any Subaru dealer. Got ahold of another gal who said “you know they’re all busy right now let me have someone call you right back when they’re available”. You know what I’m thinking right? FYI I still haven’t received a callback from anyone with Cavender and it’s been over a week. As far as I’m concerned those people are scumbags and don’t give a crap about their customers but enough of that.
Surprise surprise about 15 minutes after hanging up with Bob Moore I received a callback and have an appointment set for August 7th AND they’re giving me a loaner as they’ll have the car for a few days. Thank you @Snattlerake and all who suggested using Bob Moore. I’ll be sure to report back with a report once this is all in my rear view mirror. 👍🏻
Surprise surprise about 15 minutes after hanging up with Bob Moore I received a callback and have an appointment set for August 7th AND they’re giving me a loaner as they’ll have the car for a few days. Thank you @Snattlerake and all who suggested using Bob Moore. I’ll be sure to report back with a report once this is all in my rear view mirror. 👍🏻