Primary Arms - UPDATED

[MilitantBEEMER]

So I have been ordering from them for years and never a problem. Well, until two weeks ago; I ordered a couple parts and paid extra to have them sent FedEx. Now 10 days laters, the package is lost. I reached out to PA and the very helpful customer service representative sent me a no charge rush replacement order via UPS and filed the claim with FedEx for me.
I appreciate the promptness and them making sure I was taken care of.
Primary Arms for the win!

 

[PanhandleGlocker]

I always liked them.

I bought the Kershaw knives they had pretty cheap the other day and shipping was pretty fast, I even chose USPS for shipping.

 

[Mr Sean]

It's FEDEX, they are horrible!!!

 

[Rez Exelon]

Yeah... gotta say Fedex is my least preferred service. Just ordered some stuff from them tonight and requested USPS.

 

[Timmy59]

PA fanboy here too..

 

[dennishoddy]

Ordered a lot of gun related items from PA. Fortunately have never had to use their customer service which is admirable.

 

[Hodrod]

PA has always come through for me....Like dennishoddy I've never had to use their customer service.

 

[Seadog]

So I have been ordering from them for years and never a problem. Well, until two weeks ago; I ordered a couple parts and paid extra to have them sent FedEx. Now 10 days laters, the package is lost. I reached out to PA and the very helpful customer service representative sent me a no charge rush replacement order via UPS and filed the claim with FedEx for me.
I appreciate the promptness and them making sure I was taken care of.
Primary Arms for the win!

I have been ordering from them for years also. Excellent customer service and being in Texas it’s always been fast shipping maybe two days three tops. I really like their optics. I brag on them whenever I get a chance. Very underrated.

 

[Kev1Doggy]

I have been using their Optics for years, started out with redots and now have there 6x30 on my 6.5 cm!

 

[JD8]

Fedex >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> UPS>>>>>>>>>>>>>>>>>>>>>>>>>>USPS

From my experiences anyways.....