I don't know, I guess I misunderstood the pride in my work. If somebody before me on the assembly line set me up for failure, I would try to rememdy it, not say IDGAF, its not my fault.
who's pride are you talking about?
UPS gets the job done, it's the shipper who's contractually responsible to have the product properly packaged. They signed up for it. When their damage claims get too high, Ups's sale's reps go out to let them know, "hey, pack your stuff better, it's messing up our operation"