After talking to Ruger, an one of their supervisors, it looks like Ruger will be putting up an add for a new technician. Originally I was told that my pistol after repairs was taken to the range an fired, seems this person lied an came forward when questioned about it. After we went over my pistol on the phone, my pistol has a broken firing pin, and he never went through the pistol like he was supposed to. So I still have to send it back to be fixed, but this time I know it will be done right. The supervisor stated he will be following this one personally, and will call after I get it back to make sure it works. You just have to love Ruger!!!!!!!
I was told the technician will be fired since he lied about fixing my gun, plus falsifying their documents.
I was told the technician will be fired since he lied about fixing my gun, plus falsifying their documents.