She was actually very nice and polite. Once we got it unloaded, we brought it out to her and showed her the firearm. We didn’t have to do a whole lot of explaining to her! She was smart enough to see it and understand that wasn’t how it was supposed to look.It's nice to know that there are still folks out there who give a rodent's behind. Good on ya for taking care of the customer!
Luckily, one of the range’s regular customers is also part-time gunsmith out of Blanchard. He was on site as well and I brought him in on it after I got it disassembled. He gave the lady some information as well and his contact info in case she ran into any issues returning the firearm.