Sprint has been pretty good for me. My wife ran up a huge bill a few years ago browsing for some wallpaper on an old crappy phone. This was not a smartphone and we had no data plan. She was browsing and browsing for hours unknowingly getting charged. The bill was like 75 bucks just for that. I called them up to see if they could cut it in half or something if I turned off data access. To my surprise, they took it all off. I had another issue where something happened and they helped me right out with it. Overall, I have been pretty happy. We got our HTC EVO's last year and we love them. Pretty much the best phone out there. The only thing I hate about Sprint, is the offshore sales calls to our phones. They call and try to sell you extra lines of service and crap. I keep telling them to stop calling me and it seems like they sneak through every 4-6 mos or so. Again, overall, Sprint has been great for me.