Well, ordered 4 mags back in mid-Dec. Got one in the mail, packing slip said 4, order online and e-mail confirmation said 4.
When I went to the website, there was a special note on the site that said something to the effect of, "If you didn't get all of your order, please wait a few days and see if another shipment shows up."
Well, I waited... sent an email on the 27th, since it'd been 2 weeks and still nothing. They email me back saying they can't ship my mags as they are out of stock. Kinda disappointed it took two weeks and me making an inquiry to find that out. I mean, they've had my money all this time, and it wasn't exactly a priority for them to notify me. Nice.
So I email back and specifically say I don't want a refund, I'd like a credit, or here are 3 or 4 more other similar mags I'd find acceptable, and I would even be willing to pay the difference. But I most definitely don't want a refund... I paid over 2 weeks ago, I want to get some mags!
So I get this back:
Wow. Color me underwhelmed for the extra effort. :finger:
So where's the next best place to order some PMAGs?
<edit> BTW, I promised them I would tell all my friends about my wonderful experience with them, so... here it is.
For the record, it's not a huge deal, it's just that they didn't seem to give a damn one way or the other no matter what. Sucky thing is, I'm in the market for quite a few new accessories for my new AR build. Probably from someone else, now. Thanks, CTD.com!
When I went to the website, there was a special note on the site that said something to the effect of, "If you didn't get all of your order, please wait a few days and see if another shipment shows up."
Well, I waited... sent an email on the 27th, since it'd been 2 weeks and still nothing. They email me back saying they can't ship my mags as they are out of stock. Kinda disappointed it took two weeks and me making an inquiry to find that out. I mean, they've had my money all this time, and it wasn't exactly a priority for them to notify me. Nice.
So I email back and specifically say I don't want a refund, I'd like a credit, or here are 3 or 4 more other similar mags I'd find acceptable, and I would even be willing to pay the difference. But I most definitely don't want a refund... I paid over 2 weeks ago, I want to get some mags!
So I get this back:
Danny,
I refunded you - please allow your bank 3 business days to post the credit to your account.
Wow. Color me underwhelmed for the extra effort. :finger:
So where's the next best place to order some PMAGs?
<edit> BTW, I promised them I would tell all my friends about my wonderful experience with them, so... here it is.
For the record, it's not a huge deal, it's just that they didn't seem to give a damn one way or the other no matter what. Sucky thing is, I'm in the market for quite a few new accessories for my new AR build. Probably from someone else, now. Thanks, CTD.com!