Had an Amazon order that I wanted to get delivered so ponied up for Saturday delivery, and they sent it FedEx Priority by 12:00 delivery.
Was waiting for it and a bit after 12:15 got the FedEx recorded "your package has been delivered" telephone notification.
Except it hadn't been.
Checked online tracking and it said "left on porch or at door".
Except it hadn't been.
Called FedEx ... left a report for "an agent or someone at the office to return my call within the next two hours."
A bit over two hours later, phone rings. Nice lady, but ...
"It was left on your porch or at your door."
"No, it wasn't."
"That's what the driver said."
"It's not here. I was waiting for it and no driver ever showed."
"It will be next week before we can find out. The driver's gone for the day."
"That's not a good enough answer."
"But the driver's gone for the day."
"By next week the package will have been found by someone wherever it was delivered, opened, lost, or any number of other things. If you can call the driver and ask where the package was delivered I'll go retrieve it myself."
"I'll try to get them." <click>
A few minutes later, call by a gentleman.
"Driver says it was left at <address - a few houses down and across the street>."
"I'll check and call you back."
"You'll have to go through the 800 number and get them to forward you to this office."
"I'll do that if I don't find it."
Went to the address they told me, and there it was leaning on the wall next to the front door Nobody appeared to be home so I retrieved it and brought it home.
Soooooo ... I keep thinking about this ... just how was it the driver remembered delivering a specific package to the wrong address? Was it done intentionally as a "lost package" scam (presumably to be "found" by a cohort)? Or is there some other possibility? Something about it just all seems a little too weird.
FedEx service has been getting worse and worse down here - they used to be my "go to" shipper, but any more I cringe when I find out something's being shipped via them.
Was waiting for it and a bit after 12:15 got the FedEx recorded "your package has been delivered" telephone notification.
Except it hadn't been.
Checked online tracking and it said "left on porch or at door".
Except it hadn't been.
Called FedEx ... left a report for "an agent or someone at the office to return my call within the next two hours."
A bit over two hours later, phone rings. Nice lady, but ...
"It was left on your porch or at your door."
"No, it wasn't."
"That's what the driver said."
"It's not here. I was waiting for it and no driver ever showed."
"It will be next week before we can find out. The driver's gone for the day."
"That's not a good enough answer."
"But the driver's gone for the day."
"By next week the package will have been found by someone wherever it was delivered, opened, lost, or any number of other things. If you can call the driver and ask where the package was delivered I'll go retrieve it myself."
"I'll try to get them." <click>
A few minutes later, call by a gentleman.
"Driver says it was left at <address - a few houses down and across the street>."
"I'll check and call you back."
"You'll have to go through the 800 number and get them to forward you to this office."
"I'll do that if I don't find it."
Went to the address they told me, and there it was leaning on the wall next to the front door Nobody appeared to be home so I retrieved it and brought it home.
Soooooo ... I keep thinking about this ... just how was it the driver remembered delivering a specific package to the wrong address? Was it done intentionally as a "lost package" scam (presumably to be "found" by a cohort)? Or is there some other possibility? Something about it just all seems a little too weird.
FedEx service has been getting worse and worse down here - they used to be my "go to" shipper, but any more I cringe when I find out something's being shipped via them.